Hours of Service Documentation

User Guides and Training Links for Verizon Connect Hours of Service


If you can't find what you're looking for here, or you'd still like some help, you can contact us at support@verizonconnect.com or log into the Verizon Connect enterprise platform at https://login.telogis.com/ and log a support ticket. If you would rather speak to someone, you can find our contact details here. We're always happy to help!

Click here to go to the Verizon Connect enterprise help home page, which contains the Hours of Service online help.

For more information about Reveal's ELD LogBook app, visit the ELD LogBook user guide portal, or read the PDF Reveal ELD LogBook User Guides at the bottom of this page.

ELD or AOBRD?

To be compliant with ELD (electronic logging device) regulations:

  • You must use Verizon Connect WorkPlan version 4.0 or later with Hours of Service version 3.2 or later.
  • Your vehicle must have the appropriate hardware unit installed and correctly configured.
  • You must have a valid Wi-Fi or Bluetooth connection between your device and the hardware unit.
  • You must follow the guidelines in the ELD user guides below.

You automatically use AOBRD (automatic on-board reporting device) mode if your vehicle does not have the appropriate hardware unit installed. When in AOBRD mode, ensure you have GPS enabled, because GPS is used to record driving events.

Release Notes

A list of release notes for the most recent release versions is available in the Hours of Service help. These are more detailed versions of some of the Hours of Service release notes:

App releases

Platform releases

User Guides

These are the most recent Hours of Service user guides:

These are older versions of the Hours of Service user guides:

Quick Reference Guides

These are the most recent Hours of Service quick reference guides:

These are older versions of the Hours of Service quick reference guides:

Training Links

Below is a list of ELD-related training videos:

Knowledge Base Articles

Below is a list of knowledge base articles related to Hours of Service and Compliance:

Reveal ELD LogBook User Guides

Below is a list of guides for drivers, administrators, and roadside inspectors to using the Reveal LogBook ELD system: